FAQ

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Frequently asked questions

At High Road Heating & Cooling, we put our customers first and want to be transparent about our services. We have compiled answers to the most common questions about our HVAC services, financing options, and more. Whether you need information on AC repairs, furnace maintenance, or  HVAC installations “near me,” we’re here to help make your experience with us as smooth as possible.

Heating

To reduce heating costs, consider sealing any drafts around doors and windows, improving insulation, and regularly maintaining your furnace to ensure it’s running efficiently. Installing a programmable or smart thermostat can also help manage heating, allowing you to lower the temperature when you’re not home. Additionally, setting your thermostat to a slightly lower temperature and wearing warmer clothing can make a noticeable difference in your energy bills.

For optimal energy savings during winter, the U.S. Department of Energy recommends setting your thermostat to 68°F while you’re at home and awake. Lower the temperature by 5-10 degrees when you’re asleep or away from home to maximize savings. A programmable thermostat can automatically adjust the settings for you, keeping your home comfortable while reducing energy use.

Loud noises from your furnace, such as banging, rattling, or squealing, can indicate a variety of issues, including loose parts, dirty burners, or a malfunctioning blower motor. It’s best to have a professional technician inspect your furnace to diagnose and fix the problem. Regular maintenance can also prevent these issues from developing, ensuring your system runs quietly and efficiently.

Cooling

Air conditioner filters should typically be replaced every 1 to 3 months, depending on the type of filter and your home’s environment. If you have pets or live in an area with high dust or allergens, you may need to replace the filter more frequently. Regular filter changes ensure proper airflow, improve air quality, and keep your AC system running efficiently.

Uneven cooling in your home could be caused by several factors, including blocked or closed vents, poor insulation, or an improperly sized AC unit. Start by checking and clearing your vents to ensure proper airflow. If the issue persists, you may need to inspect your ductwork for leaks or have one of our technicians evaluate your system’s size and efficiency. A zoning system or smart thermostat can also help control temperatures in different areas of your home.

To lower humidity in your home during summer, consider using a dehumidifier, either standalone or integrated with your HVAC system. Running your air conditioner at a lower fan speed can also help reduce moisture in the air. Additionally, ensuring proper ventilation in areas like bathrooms and kitchens and sealing any leaks around doors and windows can help keep humidity levels in check.

Indoor Air Quality

An air purifier can be beneficial, especially if you have allergies, asthma, pets, or live in an area with high pollution levels. Air purifiers can be integrated into your HVAC system to help remove pollutants like dust, pollen, pet dander, mold spores, and even some bacteria and viruses, leading to cleaner, healthier indoor air. They can reduce allergy symptoms, improve respiratory health, and create a more comfortable living environment by filtering out airborne irritants.

Improving indoor air quality involves several steps: regularly changing HVAC filters, using air purifiers, and ensuring proper ventilation. You can also improve air quality by maintaining humidity levels with humidifiers or dehumidifiers and eliminating sources of indoor pollution such as smoking, harsh cleaning chemicals, or mold. Keeping your HVAC system clean and scheduling regular maintenance is key to keeping the air in your home fresh and healthy.

Signs of poor indoor air quality include persistent dust buildup, unpleasant odors, frequent allergy or asthma flare-ups, and excessive humidity or dryness. If you notice family members experiencing headaches, coughing, or irritated eyes, poor air quality may be to blame. You can also use indoor air quality monitors to measure pollutants like VOCs, carbon dioxide, and particulate matter, or contact our High Road team for an air quality assessment.

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